Shipping Policy

Delivery and returns policy

All the products in our virtual store are subject to stock availability, so having received your order does not imply confirmation of it. This confirmation will be sent by email to the address you have provided in your registration data. In case of not having enough stock to confirm your order, we will contact you via email to inform you of the cancellation of the order.

Our delivery times average 4 to 12 business days after the confirmation of your order. For this, it is essential that the email address provided to receive this confirmation is correct and works properly; It is also essential that the address provided in your registration is correct.

These delivery averages are not a guarantee since they depend on the coverage category indicated by our courier provider and on the request for documents that guarantee your bank identity with which to process your payment. It is only to give you priority treatment in our shipping processes.

The commercial operations, as well as the services that consumers receive from, are governed by commercial legislation and by federal consumer protection law. Any controversy arising from the application of the same will be aired before the competent courts of the city of Guadalajara, Mexico, expressly renouncing any other jurisdiction that may correspond to them by reason of their present or future domicile.